Within the world of business phone systems acronyms run rampant. There are SIP trunks, PBX boxes, VoIP phones, UCaaS solutions and CPaaS. It can become overwhelming when you are attempting to find the best communication solution and have to figure out the difference between UCaaS and CPaaS. Buckle up as we run through some of the most popular new acronyms and understand what makes them special!
UCaaS is the most popular solution in the VoIP space and stands for Unified Communications as a Service and includes video calls, soft phones and call recording in it’s bundles. All of the services provided by UCaaS are hosted on the cloud and allow your organization to access the services anywhere there is internet. UCaaS is the next step in evolution for VoIP solutions because it is a decentralized solution that includes phones along with more modern video conferencing and management metrics. The new acronym contender CPaaS however is VoIPs stronger, younger adopted sibling.
CPaaS stands for Communications Platform as a Service and is the perfect solution if you want to build your own solution. CPaaS builds out it’s unique solutions by including software tools, APIs, sample code, and pre-built applications. Along with the technical bits your IT department can configure you also get technical support and documentation to assist you developers and users. CPaaS provides savings on human resources, infrastructure, and time to develop.
Both UCaaS and CPaaS provide your organization the benefits of decentralized communication solutions and where they diverge is the control you have over your solutions stack. For more reading check out UCtoday and OnSip.
When it comes to any job you want the best man for the job! When the job is ensuring that your organization can properly and quickly connect to the outside world the wrong choice can cost you thousands in time, money and reputation. The land of low voltage is constantly shifting and is a mess of cat5, fiber, telephone and security wires. Low Voltage installations follow a structured system that includes 6 subsystems: Horizontal Cabling, Backbone Cabling, Entrance Facility Structured Cabling, Consolidation Point Structured Cabling, Telecommunications room, Telecommunications enclosure.
Horizontal Cabling - Includes the bulk of telecommunication wires and is responsible for connecting the telecommunications closet to the telecommunications work area. The Horizontal cabling will also contain cable terminations and telecoms outlets.
Entrance Facility Structured Cabling - Connects a building to an outside data/telecommunications service provider. The expertise of a specialized low voltage contractor comes into play here as the required components for this system differ based on the location of the building.
Work Area Components. - This connects all of your organization's devices to the telecommunications connector. Some components include the outlet, patch cables, PC adapters, fiber and other cables.
After a brief dive into the subsystems of a low voltage installation we see “a wire is a wire is a wire” does not hold up when the wires are running every which way. To read more about the intricacies of low voltage installations check out The Ultimate Guide to Structured Cabling Installation. The next time you need to connect your business to the internet, increase your telecommunication systems or boost your security contact TPC for a qualified specialty low voltage contractor and a free consultation.
With changing technology, business phone systems have undergone rapid changes as well. Today, VoIP and Hybrid phone systems are fast replacing traditional analog and digital phone systems. While new phone system installations have the option to leverage pure IP based solutions, existing businesses looking to expand their telephone infrastructure have the option to look at hybrid solutions, which can save them thousands in wiring expenses. With a hybrid solution, companies can still leverage many of the advantages of a voice over IP system, through features offered by business communications system providers such as Avaya, Mitel or Panasonic.
So what is a VoIP phone system and what does VoIP mean? VoIP stands for Voice over Internet Protocol which alludes to the phone system sending phone calls over the internet rather than traditional phone lines. What this means for you and your business is reduced costs, unlimited simultaneous calls and simpler systems management. One of our awesome channel partners Mitel goes into great detail about all the benefits of a VoIP system here.
Hybrid Phone systems is the combination of VoIP and traditional phone systems. The Hybrid Phone system is great because it does not require the complete overhaul of your company's phone systems to capitalize on the technological advances of VoIP calling discussed earlier. Your company’s existing PBX can be used to connect their new VoIP systems to the outside world. To learn more about PBX and integrating to a Hybrid system check out this getVoIP article.
With both systems adding a new phone is as simple as plugging it in. For office phones, you can go with either digital or IP phones. Remote workers can integrate with the system easily and efficiently, with all the communications abilities they would have at the office.
Every business is unique. Whether you need a single office solution or you want to have office telephones connected across multiple branches or locations, our technicians will be happy to provide different options and suggest solutions suitable to solving your current and future telecom needs. Contact us for your free consultation today!
Cat 5,5e, and 6 cables are backward compatible with Cat 3 standards and can be used for telephony, video and computer networks. The difference between Cat 5e and Cat 6 cables comes down to the performance speed and the level of crosstalk or interference occurring between different signals being transmitted in the same space. The older Cat 5e cables can transmit 10/100 mbps at 100 Mhz and is the “enhanced” replacement of the Cat 5 cable making them perfect for all telecommunications and video needs. The Cat 6 cable allows for bandwidth speeds of 250 Mhz with reduced occurrence of crosstalk.
Your specific business needs will determine the best cable for you as the faster speeds boasted by the Cat 6 can be more than what is required by your business. During your consultation with TPC we will go over your specific needs and decide together what cable is best for you.